According to officials, there was an interconnectivity problem between BSNL and Telecom Companies, Vodafone and Airtel, that had led to the problem. “We had communicated to Vodafone and Airtel about the connectivity issue. There was some problem with primary rate interface which was diagnosed and resolved,” said an official of UP 100, Noida.
Some Noida residents were unable to get police help as their mobile network failed to connect to UP 100 since August 2.
TOI had carried a report on about the problem on August 3. The officials said that the issue was resolved on Sunday morning.
Meanwhile, the government is planning to relaunch UP 100 mobile app for Noida residents. Shashank Chauhan, an engineer with UP 100, Noida said, “The App has faced some technical glitches in the last few days. We are trying to resolve the issue and relaunch it afresh.”
The users need to download the UP 100 Emergency Services from Google Play store. They will have to register themselves by providing names, phone numbers and email id. The App’s SOS button would help the users to connect with the police with a click. It would also send five alert messages to the registered numbers in case the users get trapped in some problem.