Around 3,000 lines of the general public sector Telecom large — Bharat Sanchar Nigam Ltd (BSNL) — have been snapped or broken by the continuing metro rail work on Paud Road. Residents and industrial institutions within the space complain that they’ve been getting interrupted service, be it the landline or web connectivity, for 3 months now. BSNL officers say the damages will value the utility Rs 5 crore to set proper.
The hassle began in June, knowledgeable residents, shopkeepers and even hospitals situated on Paud Road. While landlines are fraught with squeaky sounds, the web pace has slowed drastically. “We have three landline connections and none are functioning properly. They are our primary communication mode with our patients, who call to make appointments, in emergencies and also to check doctors’ availability. These numbers are posted on all our outreach channels, right from websites to hoardings,” complained Kiran Salve, administrative officer on the Paud Road department of Jehangir Hospital.
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He added that these connectivity issues are additionally impacting the hospital’s enterprise. “When new sufferers attempt to attain us and are unable to get by way of they’re certain to show to different hospitals. We’ve been attempting have interaction with each BSNL and Maharashtra Metro Rail Corporation (Maha-Metro) for the previous few months, with out making any headway,” he stated. A gaggle of scholars residing at Hill View Society, on the identical thoroughfare, complain that the disrupted connection has affected their educational work. “Most of our assignments remain incomplete or we are running to the cyber cafes for urgent submissions,” defined Shreya Kumari, one of many college students.
Then there are senior residents for whom navigating the cell phone stays a problem. “I am 72 and heavily dependent on the landline. But these days, I can barely hear the person at the other end. I do not find mobile phones user-friendly and this has made it very difficult for me to communicate with people,” stated Mandakini Kute, who lives in Shivkripa Society right here. Interestingly, native Congress corporator, Ramchandra Kadam, whereas admitting that he has been approached by a number of folks on the difficulty, says he’s nonetheless determining if the connectivity drawback has been created by the continuing metro work or another issue.
Meanwhile, BSNL officers don’t have any such vacillation as they place the difficulty squarely on the doorstep of Maha- Metro. “The digging and construction for the metro line over Paud Road has damaged some of our wires. This has been going on for a few months but the situation got aggravated lately. We estimate that repairs will cost us Rs 5 crore and take over 15 days to complete,” knowledgeable VV Gosavi, who works for BSNL’s works division. However, the difficulty gave the impression to be information to the Maha-Metro chief, Brijesh Dixit. “I will get in touch with the concerned officials to find out the exact problem,” he instructed Mirror, when questioned on the topic.
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