Telecom operators propose new e-KYC process as alternative to Aadhaar


NEW DELHI: Telecom operators have approached the Department of Telecom (DoT) looking for approval for new e-KYC process as an alternative to Aadhaar-based verification. This follows the Supreme Court order limiting use of Aadhaar info by personal firms together with telcos and banks.

“We are proposing minor modifications to the DoT guidelines…allowing consumer application form (CAF) to be embedded with photograph and scanned images thereby digitise the end to end process for on boarding of new subscribers by making it completely paperless,” the Apex Advisory Council for Telecom in India (ACT) mentioned in a letter to the DoT.

The return to paper-based processes shouldn’t be an possibility as that can reverse the steps taken by the trade in direction of a digital India and would lead to wastage of present investments and infrastructure, the letter dated October 5 mentioned.

Before the apex courtroom order, Telecom operators had developed a system for fast on-line verification of shoppers utilizing Aadhaar which resulted in fast activation of service at minimal price.

The ACT, which incorporates trade physique COAI and different Telecom operators, has advised an app-based buyer enrolment technique wherein {photograph} of buyer shall be clicked by the SIM vendor and embedded within the type together with self-attested copy of any identification and handle proof.

The type shall be then stamped by a water mark of the corporate together with retailer title, circle the place transaction befell, date and time in order that the photographs can’t be re-used.

The letter signed by Cellular Operators Association of India Director General Rajan S Mathews advised that when the patron software type is digitally crammed on the app, the retailer will make required declaration after which the vendor will obtain one-time password (OTP) and buyer will obtain OTP on his alternate quantity.

“OTP shall be entered and validated, upon successful OTP validation, it shall be treated as customer signature,” the letter mentioned.

Following validation, the app will ship client software type (CAF) to the system of Telecom operator for verification of the shape, identification and handle proof; and after profitable verification, the quantity assigned to the subscriber shall be prepared for tele-verification.

“This step is crucial to limit any liability on the Telecom service providers(TSPs) since PoS may enter inappropriate values and without validation the number can get into tele-verification or activation stage,” the letter mentioned.

As an extra safeguard, the system may also confirm that the geotag of buyer’s image and last submission of request by sale level is just not greater than 50 metres away, the ACT advised.

The TSP will generate and ship a 5 digit pin to an alternate quantity offered by the shopper.

The quantity shall be activated after buyer completes tele-verification by both coming into PIN quantity ship to him or final four digits of identification proof in the course of the name, the ACT advised.

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